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Tune Talk Launches Kasi Tune Campaign as it Moves Beyond Traditional Telco

The campaign by Edelman Malaysia highlights a move from telco to “techco,” built around faster connectivity and a cloud-native, AI-enabled ecosystem.

Tune Talk and Edelman Malaysia have launched Kasi Tune, a campaign positioning the Malaysian telco around cloud-native AI infrastructure and evolving consumer expectations for digital connectivity.

The campaign centers on a café conversation in which a woman describes her “ideal guy” before audiences realize she is talking about her network experience. The film depicts stable streaming during a storm, built-in data security, and seamless multitasking, with environmental cues referencing Tune Talk’s cloud-powered infrastructure. The narrative is led by the line: “This one… dah Kasi Tune.”

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According to the campaign, Kasi Tune is structured around three consumer expectations: faster connectivity for modern digital lifestyles, a smarter network powered by cloud-native AI, and more value through continuously evolving experiences.

“Kasi Tune reflects a broader shift in how Tune Talk is evolving as both a brand and a business,” said Jill Yeap, GM Marketing, Tune Talk.

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“Malaysians today are no longer just looking for connectivity; they expect digital experiences that are faster, smarter, secure, and seamlessly integrated into everyday life. As we move beyond traditional telco boundaries, our focus is on building a smarter network experience that adapts to changing consumer needs while delivering greater value. This campaign signals that evolution in a way that is culturally relevant, progressive, and distinctly Tune Talk.”

“What makes Kasi Tune work as an earned-first campaign is that it refuses to behave like traditional telco advertising,” said Mazuin Zin, CEO, Edelman Malaysia.

“Instead of pushing plans and technical claims, we built the story around a culturally familiar conversation Malaysians would instantly recognize, relate to and want to share. Earned attention today does not come from being louder, it comes from creating ideas that feel socially relevant, entertaining and naturally talkable. That was the strategic opportunity here: to make Tune Talk’s evolution into a smarter, future-forward ecosystem feel human and emotionally intuitive rather than overly technical. The campaign demonstrates how better connectivity should feel in everyday life: seamless, adaptive and frictionless, while positioning the brand in a way that consumers, media and culture can organically engage with. That is what gives Kasi Tune stronger earned impact beyond traditional advertising.”

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