Zendesk Appoints New CMO, COO, and Board Members

    Alex Constantinople joins the company as CMO, with Jeff Titterton expanding his role as COO.

    By Katerin Pantaleon - Apr 8, 2021
    Zendesk Appoints New CMO, COO, and Board Members

    Alex Constantinople, Brandon Gayle, and Steve Johnson

    Zendesk has announced that Alex Constantinople will join the company as Chief Marketing Officer on May 10th. New board members Brandon Gayle and Steve Johnson joined its Board of Directors, effective March 31th. Current CMO Jeff Titterton is expanding his role as Chief Operating Officer for the company.

    “As we move into this next growth phase at Zendesk, it is going to be more important that we build a sense of purpose and long-term vision into our product, team, customers, and communities,” said Mikkel Svane, CEO, chairman and founder of Zendesk.

    “We’re excited to have Alex join our leadership team, and Brandon and Steve join our board on this journey.”

    Constantinople joins Zendesk from San Francisco-based marketing agency, Outcast where she served as CEO.

    “I’m thrilled to be joining the Zendesk team, and to lead a marketing organization that is known for building and delivering brand experiences their customers love,” said Constantinople.

    “There’s so much opportunity ahead for the business to keep shaping the future of customer service, particularly as it builds off last year’s $1 billion revenue momentum and history of continued high, long-term growth.”

    Brandon Gayle is Executive Vice President of Revenue, Brand and Communications for Spurs Sports and Entertainment, which owns and operates the NBA’s San Antonio Spurs. Prior to his current role, he had a multi-year run at Facebook and Instagram, and previous stints at Groupon, the New York Jets, and as a consultant at Bain & Company.

    Steve Johnson is currently the Vice President of User Experience at Netflix, and prior to this has designed experiences for Electronic Arts, Adobe, and LinkedIn.

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