What Would Your Home Say if it Could Talk?

The challenge was to disrupt how people view the category and to show them that resilience is the most valuable thing an insurer can offer.


Suncorp Insurance


Leo Burnett Australia


Good Oil

Suncorp Insurance has launched a new chapter of their Resilience platform via Leo Burnett Australia with ‘If your home could talk’, a campaign that focuses on South East Queenslanders and how they can think differently to protect their homes from extreme weather events.

The challenge was to disrupt how people view the category and to show them that resilience is the most valuable thing an insurer can offer.

People love their homes like an extra member of the family. But this important family member has no voice, so how would it ask for help if it needed it?


“We love our homes because they form such a large part of our life experiences, and they protect us. In return, we must protect them,” said Suncorp EGM Brand and Marketing, Mim Haysom.

“Whilst South East Queenslanders are alert to the danger of bigger, more impactful weather events, we needed to get them to start changing their behaviour to prepare rather than just react.”

Suncorp first launched the Resilience platform with One House, which challenged Queenslanders to think differently about how they viewed the resilience of their homes in a world of increasing extreme weather events and the devastating impact they have on people’s homes by showing what a truly resilient home could look like.


Last year, the insurer wanted to show Queenslanders what the practice of Resilience looked like by introducing Resilience Rd, where it demonstrated what Resilience renovations homeowners should be considering by focusing on upgrading a single street in Rockhampton.


Leo Burnett Executive Creative Director, Andy Fergusson, said: “We’re thrilled to launch the latest chapter in the ‘Resilience’ journey for Suncorp. Sitting alongside previous brand acts like ‘One House’ and ‘Resilience Rd’.

“We believe that our homes are one of the most important characters in our lives. They silently share our most joyous and intimate moments. But that silence means we often take them for granted, neglecting our home’s needs in the face of the ever-worsening effects of climate change. We hope this campaign will challenge Australians to think differently about the role homes play in their lives.”


Client: Suncorp
EGM Brand & Marketing: Mim Haysom
Head of Mass Brands & Sponsorships: Rapthi Thanapalasingam
Manager, Marketing Suncorp Insurance: Travis Hughes
Marketing Lead, Suncorp Insurance: Jade Thomas
Marketing Specialist, Suncorp Insurance: Yvette Braybrook
Manager, Suncorp Group Content & Personalisation: Ashika Naran
Suncorp Content Lead: Kat Pope & Lyndall Theodore

Creative Agency: Leo Burnett Australia
National Executive Creative Director: Andy Fergusson
Group Creative Director: Bec Johnson-Pond
Associate Creative Director: Marijke Spain
Copywriter: Michael Dawson
Art Director: Jim Walsh
Copywriter: Dan Obey
Chief Client Partner: Amanda Wheeler
Senior Business Director: Shae Jones
Business Manager: Armani Naish
Chief Strategy Officer: Catherine King
Strategy Director: Abigail Dubin-Rhodin
CX Strategy Director: Kate Horvath
National Experience Design Director: Chris Jovanov
Social & Content Lead: Irnin Khan
Content Manager: Nick Savvas
1:1 Connections Lead: Gabrielle Joassard
1:1 Strategy Director: Claire Webber
Producers: Nara Lea
Multimedia Studio Manager: Dan Crozier
Digital Design: Janifer Wong
Digital Interface Developer: Keong Seet

Production Partner: Hogarth
Senior Editor: Aleks Manou
Senior Designer: Brenton Parry
Editor/Animation: Hernan Vulliez
Senior Producer: Tania Templeton
Junior Producer: Chelsea Higgs
Production Coordinator: Kayleigh Hutchinson

Production Company: Good Oil
Director: Adam Gunser
Executive Producer: Juliet Bishop
Head of Production: Chana McLallen
DOP: Sam Chiplin
Art Director: Andrei Meintjes
Wardrobe: Bea Berry

Edit House: The Editors
Editor: Mark Burnett
Post Producer: Liv Reedy
Colourist: Fergus Rotherham

VFX House: Fin Design
Online Artist: Mikey Brown
Post Producer: Emily Newbould

Music & Sound Design: Massive Music

Kenny Smith: Photographer
George Saada: Producer


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