HGC Global Communications Limited has announced the appointment of Eli Ngai as Chief Information Officer effective immediately.
He will be responsible for the development of the group’s digital capabilities and infrastructure, helping to ensure it can continue to expand and enhance its fully-fledged ICT and telecom services for operators and enterprises in Hong Kong and around the world.
Ngai will lead the creation and implementation of digital strategies that improve HGC’s ability to respond rapidly and with innovation to market changes. He will also focus on leveraging digital technologies to enhance the HGC customer journey. In addition, Ngai will continue to oversee the Software & Systems team to help HGC attract customers and support them with customized solutions.
“As the world enters a new era of digitalization, HGC will continue to expand our digital capabilities, riding on our full-fledged digital infrastructure, to help our business thrive and to ensure that our customers can benefit from the best that modern ICT can offer,” said Andrew Kwok, Chief Executive Officer of HGC.
“Combining expertise in new technologies with extensive experience in software and systems and a customer-centric approach, Eli is the ideal leader to spearhead our efforts and foster our agility.”
He joined HGC in 2019 when the Group acquired Macroview Telecom, a Hong Kong-based provider of digital technology solutions. Ngai had served at Macroview for 27 years, most recently as Chief Information Officer.
“A key challenge in any digital transformation journey is how to realize the value stream in collaboration with all the various stakeholders,” said Eli Ngai, Chief Information Officer of HGC.
“This is more about business strategy than information technology, and it is why HGC always puts the customer at the center and keeps the focus on delivering value to them faster and more efficiently. I am delighted to be part of strengthening HGC’s digital capabilities and helping HGC and our customers capture the opportunities ahead.”
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